Eric Martin

I build intelligent systems for financial operations. Currently Case Management & Automations Specialist at OCRC (financial systems & AI automation), building the systems and AI-augmented intelligence layer behind tax efficiency and asset protection planning. I manage client cases from intake through delivery while developing the Google Sheets financial models, Apps Script automation, and AI-assisted workflows that power the firm's proprietary processes.

The objective is to bridge the gap between complex legal strategies and operational execution—ensuring zero data loss, strict compliance, and rapid turnaround for high-volume case management.

• Architected and deployed a persistent autonomous AI assistant on private infrastructure—managing daily operations, server health monitoring, security audits, and long-term memory consolidation.
• Designed a tiered intelligence layer: local LLM (Ollama/Llama) for low-cost reflex monitoring and cloud LLM (Claude/Gemini) for complex reasoning, reducing operational inference costs by 97%.
• Built automated scheduling, text-to-speech output, and cross-platform messaging integration, enabling real-time AI-assisted communication and task management.

Prior to my current role, I founded and operated Underground Professional LLC, a Chicago-based design and systems consultancy. The firm scaled from a solo operation to a multi-stakeholder agency entirely through organic growth.

Operating methodology: High-touch stakeholder coordination combined with custom technical systems.

• Secure Physician Portal 2018

  Built a HIPAA-aligned web infrastructure for Specialdocs Consultants. Included secure login, database design for sensitive data, and a private Q&A forum for physicians.

• Multi-Department CRM 2013

  Engineered three distinct database-driven management systems for Grossman & Jack Talent. Enabled agents in TV, Theater, and Commercial divisions to independently manage rosters and client submissions.

• Corporate E-Commerce Integration 2015

  Integrated Authorize.net payment processing into an internal ordering system for Corporate Concierge Services, serving Class A office tenants (e.g., 111 S. Wacker).

• Arts Coalition Platform 2017

  Aggregated events from 20+ theaters for the Belmont Theater District. Required multi-stakeholder consensus building and the creation of "non-technical" admin interfaces for self-management.

Current: Google Apps Script, Sheets, AI Integration (OpenAI/Gemini APIs), Financial Workflow Automation.

Legacy/Core: PHP/MySQL, JavaScript, HIPAA Compliance Protocols, CRM Architecture, Multi-party Logistics.